Psychologists
Jeffrey Lai
Master of Applied Psychology, Grad Dip Relationship Counselling and a full member of MAPS.
Jeffrey specialises in helping patients with depression, mood disorders, anxiety, panic, anger management, grief, addictions, stress management, chronic pain, relationship issues, trauma and abuse. Jeffrey focuses on couples therapy, cognitive behaviour therapy, schema therapy and solution-focused therapy.
Jeffrey works on Mondays and Saturdays and is fluent in English and Cantonese.
Jeffrey is also certified to do EMDR therapy.
Dr Natalia Yee
PhD. (UNSW), MPsych. Forensic (UNSW), MAPS, NSW SIRA approved provider
Natalia is a clinical psychologist with experience in the field of clinical and forensic psychology. She is a member of the Australian Psychological Society and is a Board-approved supervisor. Natalia completed her PhD (Psychiatry) and Master's of Psychology (Forensic) at the University of New South Wales. With a special interest in psychosis, she has also published in peer-reviewed academic journals and continues to engage in research pursuits in this area.
Over the years, Natalia has worked with adults and adolescents across inpatient and outpatient settings. At our practice, she sees individuals above the age of 14 years who present with a range of mental health concerns, including anxiety, mood, psychosis, personality, trauma and substance-use issues, or those facing general life stressors.
Natalia is NSW WorkCover approved. She is available on Saturdays and speaks English, Cantonese and Mandarin. Natalia does not provide couples or family therapy. Any request for reports MUST be received from legal representative(s) and will be decided on a case-by-case basis.
Gap Payment for Medicare (Better Access)
Mental Health Care Plans and referrals need to be provided to the Practice prior to the first session. 10 sessions are available per calendar year under Better Access.
Appointment/ Gap Fee and Cancellation Fee for Psychologists
预约/差额和取消费用
If an appointment is cancelled within 24 hrs of being confirmed by our receptionists, it is unlikely this appointment time can be filled. Late cancellations mean that other clients miss the opportunity for an appointment and result in a loss of income for our psychologists. With this in mind, Campsie Medical Practice has a cancellation policy for all of our Psychologists that are on Mental Health Care Plans, seeing a psychologist under Medicare (Better Access).
If you need to cancel or reschedule your appointment, you must provide us with at least one business day’s notice to avoid a cancellation fee ($50 fee for Jeffrey Lai and $150 for Natalia Yee), which is payable and due before your next session. If cancellation fees are not made, you will not be able to book your next appointment session.
For initial consultations, our psychologists provide treatment and do not provide reports. Our reception staff will inform you of fees prior to your consultation, and payment is expected before your consultation, so arrive 10 minutes before your session starts.
Please Note: No Medicare rebate is available for cancelled sessions.
Rescheduling Policy
Any rescheduling must be done outside of the 24-hour timeframe prior to your original appointment. Last-minute rescheduling within 24 hours of your appointment or on the day will be subject to our cancellation policy and incur cancellation fees of $150 for Natalia or $50 for Jeff, unless otherwise advised. Please note that rebooking may not be permitted should you reschedule more than twice in a row, and you may need to seek services elsewhere.
Late Cancellation Fee for Psychologists
If you are> 30 mins late for your appointment:
- If there is a free appointment time later on you may be able to more your appt to a later time that day.
- If there is No free appointment later that day, you will be charged a late cancellation fee.
